Online Apologies
For anyone who doesn’t quite understand the art of apologising, here’s a nice post from Guy Kawasaki about an exchange that took place on twitter about a transgression by a popular blog.
Lessons noted were that if you are seeking a solution to what you see as a trangression, don’t get litigious, and if you’re the offending party - respond, admit you’re wrong, fix the problem, and admit you now need to earn back the other’s respect.
Remarkably simple. Or you can of course always pretend you have nothing to apologise for and just let things fester.